Effective Date: July 5, 2026

Mantis Motion Labs (“Mantis Motion Labs,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit forms, complete surveys, use our live chat feature, interact with our content, or communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Survey responses
  • Contact form messages
  • Chat messages
  • Partnership or investment inquiries
  • Media or vendor inquiries
  • Feedback, comments, or other information you choose to submit

We may also collect certain technical or usage information automatically when you visit the website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website or source
  • Approximate location information
  • Website interaction data
  • Cookie and tracking information

2. How We Use Information

We may use information collected through this website to:

  • Respond to questions, messages, and inquiries
  • Provide customer support or visitor assistance
  • Review survey responses and rider safety feedback
  • Improve our website, content, and user experience
  • Understand visitor interests and website activity
  • Develop and refine product concepts
  • Support rider safety research and awareness efforts
  • Manage partnership, vendor, media, and investment inquiries
  • Send updates or communications if you request them
  • Prevent spam, abuse, fraud, or unauthorized activity
  • Comply with legal, regulatory, or business obligations

3. Rider Safety Surveys and Feedback

Mantis Motion Labs may collect survey responses, comments, and rider safety feedback to better understand real-world micro-mobility safety needs.

Survey feedback may be used to help identify rider safety concerns, visibility issues, awareness gaps, product concept opportunities, and community safety trends.

We may summarize general trends or common themes from survey responses. Individual responses will not be publicly presented in a way that identifies a person without permission.

If a survey asks for contact information, that information may be used for follow-up, participation opportunities, updates, or communication related to Mantis Motion Labs.

Please avoid submitting sensitive personal information that is not needed for the survey or inquiry.

4. Cookies and Tracking Technologies

This website may use cookies, pixels, local storage, session storage, analytics tools, embedded content, and similar technologies to help the website function, improve performance, remember preferences, analyze traffic, support security, and understand visitor interactions.

Cookies and similar technologies may be used for:

  • Website functionality
  • Analytics and performance measurement
  • Security and spam prevention
  • User experience improvements
  • Form and chat functionality
  • Embedded media or third-party tools
  • Marketing or communication tools, where applicable

You may be able to manage or disable cookies through your browser settings or through any cookie consent tools provided on this website. Disabling cookies may affect how certain website features function.

5. Live Chat and tawk.to

This website may use tawk.to or a similar live chat tool to help visitors contact Mantis Motion Labs, ask questions, request information, or receive support.

When you use the chat widget, we may collect information you voluntarily provide, such as your name, email address, phone number, message content, inquiry details, and any other information you choose to submit through the chat.

The chat tool may also collect technical and usage information, such as your IP address, device type, browser type, pages visited, chat session details, approximate location, timestamps, and interaction data. This information may be used to operate the chat feature, respond to messages, improve visitor support, prevent abuse or spam, and understand how visitors interact with our website.

tawk.to may use cookies, local storage, and session storage to manage chat sessions, recognize returning visitors, remember widget preferences, and help the chat feature function properly. If a consent form is enabled for the chat widget, chat-related cookies or local storage may not be set until the visitor accepts the consent form, depending on the tawk.to configuration.

Information submitted through the chat widget may be processed by tawk.to and may be subject to tawk.to’s privacy practices in addition to this Privacy Policy.

Please avoid submitting sensitive personal information through the chat unless it is necessary for your inquiry.

6. Email Communications

If you provide your email address, we may use it to respond to your inquiry, send requested information, provide updates, or communicate about Mantis Motion Labs.

You may unsubscribe from marketing or promotional emails if such emails are sent. Transactional, administrative, or direct-response emails may still be sent when necessary to respond to your request or manage our relationship with you.

7. Research and Demographic Data

Mantis Motion Labs may collect or review demographic, survey, traffic, and feedback information to better understand rider safety needs, website engagement, and micro-mobility concerns.

This information may be used to support research, product planning, awareness content, community outreach, partnership discussions, and future development efforts.

When possible, this information may be reviewed in aggregated or summarized form.

8. How We Share Information

We do not sell personal information.

We may share information with trusted service providers, tools, or partners who help us operate the website, manage communications, process forms, analyze website traffic, provide live chat support, host content, improve services, or support business operations.

These may include:

  • Website hosting providers
  • Analytics providers
  • Form and survey platforms
  • Live chat and customer support platforms
  • Email and communication tools
  • Security and spam prevention tools
  • Payment, donation, or fundraising platforms
  • Professional advisors or consultants
  • Business, vendor, partnership, or investment support tools

We may also share information when required to comply with law, protect rights, prevent fraud or abuse, respond to legal requests, or protect the safety and security of Mantis Motion Labs, our users, or others.

9. Third-Party Services and Links

This website may contain links to third-party websites, tools, platforms, embedded content, social media pages, fundraising pages, investment-related pages, survey tools, or other external services.

Third-party websites and services have their own privacy practices. Mantis Motion Labs is not responsible for the privacy practices, content, security, or policies of third-party websites or platforms.

Visitors should review the privacy policies of any third-party services they use.

10. GoFundMe, Investment, and Support Links

Mantis Motion Labs may provide links to GoFundMe, investment-related pages, investor questionnaires, support pages, or other contribution and partnership resources.

If you use a third-party platform to donate, contribute, submit information, or review investment-related materials, that platform may collect and process your information according to its own terms and privacy policy.

Mantis Motion Labs may use information submitted through official investment or partnership inquiry forms to evaluate interest, respond to inquiries, and manage follow-up communications.

Nothing on this website should be interpreted as legal, tax, investment, or financial advice.

11. Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, reviewing survey feedback, maintaining records, improving services, supporting business operations, complying with legal obligations, and resolving disputes.

Retention periods may vary depending on the type of information, how it was collected, and the reason it is needed.

12. Data Security

We take reasonable steps to protect information submitted through this website from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, online form, email system, chat tool, or internet transmission is completely secure. We cannot guarantee absolute security.

Visitors should avoid submitting highly sensitive information through website forms, surveys, or live chat unless necessary.

13. Your Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the ability to:

  • Request access to personal information we may have about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain communications
  • Manage cookies through your browser or consent settings
  • Ask questions about how your information is used

To make a privacy-related request, contact us using the information provided in the “Contact Us” section below.

14. Children’s Privacy

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Parents or guardians who believe a child has submitted information to Mantis Motion Labs may contact us to request removal.

15. International Visitors

This website is operated from the United States. If you access the website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

By using this website, you understand that your information may be transferred to and processed in locations that may have different privacy laws than your location.

16. Changes to This Privacy Policy

Mantis Motion Labs may update this Privacy Policy from time to time.

When updates are made, the effective date at the top of this page may be revised. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

Visitors are encouraged to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, privacy practices, survey data, live chat information, or how your information is handled, you may contact Mantis Motion Labs through the website contact form, live chat widget, Action Hub, or by email.

Email:
info@mantismotionlabs.com

Mantis Action Hub:
https://mantismotionlabs.com/qr-codes/

Website:

Home